Frequently Asked Questions

Answers about using Social Media Check for YouTube content visibility and analytics.

What does this dashboard do?+

It gives you a read-only view of your YouTube channel data, including channel profile details, videos, playlists, and summary analytics.

Can this app edit, upload, or delete my YouTube content?+

No. The dashboard is intended for analysis and visibility only. It does not provide editing, publishing, or deletion controls.

Why do I need to sign in with Google?+

Google sign-in is required so the app can securely request authorized access to your YouTube account data and show your own channel information.

What permissions are requested?+

The app requests permissions needed for YouTube read-only data access and session identity. These are used to retrieve and display your channel, video, and playlist insights.

Do you store my YouTube data?+

The dashboard is designed to fetch live data from the YouTube API during use. It does not persist your channel content as a private internal archive.

Why can numbers differ from YouTube Studio?+

Data can differ due to API refresh timing, aggregation windows, rounding, and metric definitions. Treat dashboard values as operational indicators alongside native platform reporting.

What should I do if I see a session expired or token error?+

Sign out and reconnect your YouTube account. This refreshes authorization tokens and usually resolves expired-session access issues.

Can I use this for multiple brands or client accounts?+

Yes, as long as each account is authorized appropriately and used in line with legal, contractual, and platform policy requirements.

Is this service secure?+

We apply standard application security controls for authentication, session handling, and API communication. You should also use strong account hygiene and least-privilege access practices.

How can I get help or raise privacy questions?+

Use the support and privacy contact channels listed in our policy pages and footer. We review requests and issues as a priority.