Social Media Check

Privacy Policy

Introduction

We take privacy and data handling seriously. This Privacy Policy explains how Social Media Check collects, uses, stores, and protects personal information when you use our website, sign in, connect your YouTube account, and use our dashboard services.

Social Media Check is a trading name of SparkNest AI Labs Pvt Ltd, registered in India, with a registered office at Office F-09, Goodworks Infinity Park, 2nd Main Rd, Near 21, Electronic City Phase 1, Bengaluru 560100, Karnataka, India.

Who Controls Your Data

For information processed in connection with our sales, administration, support, security, and service operations, SparkNest AI Labs Pvt Ltd acts as the data controller.

The Basis on Which We Process Information

  • Contractual necessity: to provide the dashboard and related support services you request.
  • Consent: where you choose to provide information or grant permissions, including optional communications.
  • Legal obligations: where processing is required by applicable law, regulation, or lawful authority request.
  • Legitimate interests: to maintain security, prevent fraud, improve reliability, and operate the service effectively.

Information We May Collect

  • Account and contact data, including name, email, and business details where provided.
  • Authentication and session data needed to maintain secure access.
  • YouTube API data required to display your channel, video, and playlist information in read-only mode.
  • Technical and usage data such as IP address, browser type, device metadata, and service logs.

How We Use Cookies

We use cookies and similar technologies to support sign-in flows, maintain session state, improve performance, and understand service usage patterns. You can manage cookies through your browser settings, but disabling essential cookies may affect service functionality.

How Long We Keep Personal Data

We retain personal information only for as long as required for the purposes set out in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

Data Sharing

We share personal data only where necessary to operate and secure the service, including with trusted infrastructure, analytics, authentication, and support providers, subject to appropriate contractual safeguards. We do not sell your personal information.

Your Rights

Depending on applicable law, you may have rights to access, correct, erase, restrict, object to processing, or request portability of your personal data. You may also have the right to withdraw consent where consent is the legal basis.

How You Can Complain

If you have concerns about how we process your information, contact us first so we can try to resolve the issue promptly. You may also have the right to complain to your local supervisory authority.

Contact Us

Privacy requests: privacy@sparknestailabs.com

General support: support@sparknestailabs.com

Updates to This Privacy Policy

We may update this policy from time to time. The latest published version on this page applies to your use of the service.